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General information about collaborating with Limepack

  1. Where is Limepack located?

    We have our office in Denmark and our main office is located on Esromgade 15 on Nørrebro. You are always welcome to come by to drink a cup of coffee, but please make an appointment. We do though also have an office in Aarhus, where our technical team does their daily work.

  2. Are VAT included in the prices?

    All the prices on the website are without VAT since we primarily sell to other organizations with a VAT number. We can also sell to persons/organizations who do not have a VAT number, but there will be added 25% of VAT to the price. Please note that if you do not send your VAT number when ordering we will add 25% of VAT to the price.

  3. Is there any hidden cost?

    All of our prices are included production, taxes of selling disposable goods, printing plates, and standard delivery. There are no hidden costs.

  4. Do I get a design file to proof before production starts?

    We will send you a design file to approval before the production starts, on certain products you will get a 3D-proof.

  5. What are the payment terms?

    The payment terms are payment before production. In some situations, we accept different payment terms, this can be discussed with your contact person.

  6. Can I have a free sample box?

    Yes, we will gladly send you a free sample box. Fill out the sample formula or contact us and we will send it.

  7. Requirements for design files

    If you want our help with making your design, then please forward your design files as vector or with at least 300 dpi in the pictures. This ensures high quality when we make the print.

  8. Which countries do you deliver to for free?

    We ship fee-free to most EU countries. We ship to Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Norway and the United Kingdom

FAQ for paper cups

  1. Which printing method do you use for paper cups?

    On our paper cups, we use offset-print. We use CMYK-colours which allows us to print all the rainbows colours for free.

  2. What is the delivery time?

    We can deliver in three weeks to most of Europe, we can also deliver express in only 7 days, we charge an extra fee for express delivery. If you have a deadline in between, we might be able to reach this deadline – please discuss this with your contact person.

  3. Alcohol and paper cups?

    Most paper cups aren't actually made to hold high concentrations of alcohol. It is seldom a major problem with alcohol concentrations of less than 5%. But anything above that can drastically worsen the durability of a standard paper cup. We can make paper cups that are guaranteed to withstand a high alcohol concentration.

  4. Do you have an environmentally friendly solution?

    We have the possibility of making our paper cups in biodegradability material. This means that we will change our PE-plastic with PLA-plastic, so the paper cups can decompose in special industrial facilities. Our BIO pap cups are also made of FSC certified paper, this means that the paper comes from forests that are replanted and the employees have good conditions.

  5. Are paper cups degradable?

    Our paper cups are not degradable in nature no matter if it is our bio or standard cups. They have to be thrown out and the normal procedure with paper cups is that they are burned as bio-fuel and turned into energy.

  6. Are paper cups recyclable?

    Our paper cups are not recyclable, since they are used for food the products cannot be recycled.

  7. What is the difference between single and double wall?

    Double-wall paper cups have two layers of cardboard so that they are heat-resistant, whereas single wall paper cups have one layer of cardboard. You can still drink hot drinks from both types of paper cups, but we recommend using double wall cups, as they are better insulated for keeping drinks hot.

  8. Are there any requirements for the design file?

    It is important for the design file to be delivered in CMYK-colours.

  9. What is the minimum order quantity?

    We have a minimum order quantity of 1.000 pcs. of paper cups with logo

  10. What is the durability?

    There is a minimums durability of 1 year. There is a higher risk of the paper cups cracking when they have been stored for more than a year.

FAQ for ice cream cups?

  1. What is the printing method?

    We print with offset print on both of our ice cream cups. We use CMYK colours to print with.

  2. What is the delivery time?

    Our standard delivery time for ice cream cups with, and without lids are 4 weeks. If you have a deadline for your ice cream cups, then we can do it faster – please talk to your contact person about the specific date.

  3. What are the demands of the design file?

    It is important that the design file is delivered in only CMYK colours.

  4. What is the minimum order quantity?

    The minimum order quantity depends on the size of the cup, but the lowest amount we can deliver is 1.000 pcs.

  5. What is the durability?

    The minimum durability is 1 year. When the durability period is over, the ice cream cups have a higher chances of starting to leak. 

  6. With or without lid?

    Our ice cream cups can both be made with lids and without lids. Our ice cream cups with lids come in two sizes; 300 ml and 480 ml. whereas our ice cream cups without lids come in five sizes; 100 ml, 150 ml, 200 ml, 300 ml and 400 ml. – it is sometimes possible to find plastic lids that fit our ice cream cups without lids. We do not have these lids in store.

  7. Can the lids for ice cream cups be printed?

    Yes, we are able to print the lids of our ice cream cups – it can both be printed on top, but also on side. So you are able to fully customize our ice cream cups with print.

  8. Can the ice cream cups be frozen?

    The standard ice cream cups with matt surface can be frozen down, but they are not as default to be used for freezing them down. We do not offer lids for our standard ice cream cups.
    We have some ice cream containers with lids that are used for freezing them down and we offer lids to these. It is the size that we know and love from Ben&Jerry’s ice cream.

  9. Are the ice cream cups degradable?

    Our ice cream cups cannot degrade either in nature nor can they degrade on landfills – Since the ice cream cups are coated with a small layer of plastic inside the cups, they need to go to special degrading facilities which is not very common. And since the ice cream cups are used for food, often these facilities do not accept it because the cleaning process is very different for these than other products. Ice cream cups are therefore normally burned as biofuel and used to produce energy.

  10. Do you have an environmentally friendly solution for ice cream cups?

    We do not have an environmentally friendly solution for our ice cream cups. Unfortunately, we are not able to use them in a bio version or the paper as FSC as standard. We are able to make the ice cream cups with FSC certified paper with a minimum of 100.000 pcs.

FAQ for plastic cups

  1. What are the printing methods?

    We work with two different manufacturers of plastic cups. We print the simple printed plastic cups with tampon print, that is primarily used for printing on convex surfaces. Our plastic cups with simple print can be printed with up to one Pantone colour. Our plastic cups with 6 colour print are printed with offset print and we can print up till 6 Pantone colours on the cups.

  2. What are the delivery times?

    Our plastic cups with simple print can be delivered in 3 weeks. We can deliver plastic cups with 6 colour print in 4-6 weeks.

  3. What is the minimum order quantity?

    Our plastic cups with simple print we have a MOQ of 1.000 pcs. Our plastic cups with 5 colour print have a MOQ of 5.000 pcs. If you have a very complex design and need 6 colours in it we have a minimum order quantity of 10.000 pcs.

  4. What are the demands of the design file?

    The demands to design file are the colours needs to be Pantone colours, and our design files have to be used for making the design.

  5. What is the durability of the plastic cups?

    The durability of 1.5 year due to the plastic cups are made of PE-plastic.

  6. Can you make plastic cups with recycled plastic?

    We can make plastic cups with print in 100% recycled plastic, but we have a minimum order quantity of 100.000 pcs. – All of our plastic cups are though made of 50% recycled plastic.

  7. Do you have an environmentally friendly solution?

    We can make biodegradable and compostable plastic cups. They have a minimum order quantity of 25.000 pcs.

FAQ about paper straws?

  1. Can you print on paper straws?

    We have the possibility of printing on our paper straws, and we offer our paper straws in print from 5.000 pcs. with all around print, which means that the paper straws are printed before they are folded. So the print will cover all of the straw, and you can always see it.

  2. What is the delivery time of paper straws with print?

    We have a standard delivery time of 3 weeks delivery for both paper straws with and without custom print.

  3. What is the minimum order quantity of paper straws?

    We have a minimum order quantity of 3250 pcs. of jumbo paper straws without custom print and 5.000 pcs. of standard paper straws without custom print.
    We have a minimum order quantity of 5.000 pcs. of paper straws with custom print no matter the type it is.

  4. Are paper straws compostable?

    Paper straws are made of 100% paper and food approved glue. It takes 6 months to degrade the straws in nature. But we still recommend you throw it out with the trash since it will then degrade faster or it might even be recycled if it is sent to the right recycling facilities.

  5. Can you make other sizes than the standard sizes?

    Yes, we can both make the paper straws longer, shorter or wider. 

FAQ about Food cups?

  1. How do we print on food cups?

    We print all over the food cups with offset print as the method, and the colours used are CMYK colours. This means we can use as many colours in the design as you want, without any additional cost.

  2. Can the lids of the food cups be printed?

    The lids of the food cups can be printed – They can both be printed on the top and the little stripe on the side.

  3. Can food cups be used for both hot and cold food?

    The food cups can both be used for hot and cold food. The lids are great for keeping the food hot, if it needs to be transported. But the food cups can actually also be used for freezing down food or soups, if you want them available for your customers to take the food home, and then reheating it.

  4. What is the durability of food cups?

    The durability of the food cups is one year after they have been produced. They are still able to be used after a year, but they can start leaking.

  5. Can food cups be used for drinks/candy/alcohol?

    The food cups are coated with a small layer of PE-plastic on the inside of the cups and the lids. Which means that they are able to be used for drinks and candy without it causing any problems. They can also be used for products that contain alcohol, but it can be a problem if the alcohol concentration is over 5%.

  6. What is the minimum order quantity?

    The minimum order quantity is 1.000 pcs. for both the cups and lids. Lids and cups are bought separately.

  7. What is the delivery time?

    Our standard delivery time for food cups is 4 weeks after the design is approved, and we have received the payment.

FAQ about Greaseproof paper?

  1. How is the print made on the greaseproof paper and food paper?

    The greaseproof paper and the food paper are printed with two different methods. The greaseproof paper is printed with offset print and the colours used can both be Pantone and CMYK depending on how many colours you would like in the design. The food paper is printed with flexo-print, which is also the reason why we save the printing plates for the next print job. The colours used for food paper are Pantone colours, we can use CMYK colours in special cases.

  2. Can I get print both sides of the paper?

    Both the food paper and greaseproof paper can only be printed on one side because the other side is made for holding the food. But the print is reflected on the other side because the paper is rather thin.

  3. Do the food and greaseproof paper contain fluorinated substances?

    Our food paper and greaseproof paper are made without fluorinated substances since the food paper is coated with plastic and the greaseproof paper is made with food-safe paper. We do also have signed documents from our manufacturers saying that our products do not contain fluorinated substances.

  4. Can the greaseproof paper and food paper be made in other sizes?

    Our greaseproof paper is always printed in the size 500x335mm, but we are able to cut it out in the sizes that you want – so you need to use them as liners in boxes or for serving trays, then we can custom cut the sizes for you. Our food paper does as a standard come in 400x300 mm and 500x400 mm, but we are able to make them in smaller or larger sizes.

  5. Do the food and greaseproof paper come in sheets?

    The food and greaseproof paper do normally come in sheets.

  6. Can the food paper come in rolls?

    We are able to make the food paper in rolls of either 100m, 200 meter or 250 meters if you would like to cut out the paper when it is supposed to be used. The width of the rolls can be customized, but we normally make them in 400mm width.

  7. Can the paper be used for grills and be heated?

    Our greaseproof paper can be used for grills or to be heated some other way, since it is not coated with anything that can start melting. Our food paper cannot be used for grill or sort of heating, since it is coated with plastic and it can start melting.

  8. Can some of the paper be used for cheese?

    Yes, our food paper can be used for packing cheese in. We have helped several customers with getting their cheese wrapped in the paper without fluorinated substances - this is also one of the main purposes of getting the food paper in rolls.

  9. What is the durability time of the paper?

    Both the food paper and greaseproof paper have a minimum durability of 1 year. The ink on the paper will never start to dissolve but the quality of the paper can be lowered in some special cases if used after 1 year. But it can still be used to serve sandwiches, burgers, cakes and other standard food.

  10. Is the food paper and greaseproof paper degradable?

    The greaseproof paper is not coated with plastic or any other materials which cannot degrade in nature, so it is degradable in nature. But since it is not 100% paper, we do recommend that it is thrown out as standard garbage. Since our food paper is coated with plastic to be able to hold greasy food better, it is not able to degrade in nature.

  11. Can the different types of paper be made as FSC certified?

    We are able to make our greaseproof paper from FSC certified paper, but we have a minimum order quantity of 100.000 pcs. from our manufacturer of greaseproof paper. Our manufacturer of food paper does unfortunately not offer the opportunity of FSC certified paper.

  12. What is the minimum order quantity?

    The minimum order quantity is 1.000 pcs. for greaseproof paper and for food paper the minimum order quantity is 30.000 pcs. for 500x400mm, and 50.000 pcs for 400x300mm.

  13. What is the delivery time of greaseproof- and food paper?

    The delivery time of our greaseproof paper is 3 weeks as standard, but we can deliver in 1-2 weeks via express delivery. Our food paper has a standard delivery time of 4-6 weeks, but we can deliver it in 3 weeks via express delivery.

FAQ about Popcorn boxes?

  1. How do you print on popcorn boxes?

    We print our popcorn boxes with offset print, and we print the popcorn boxes with CMYK colours so you can get as many colours in the design as you want.

  2. Can you print on the bottom of the popcorn boxes?

    We are able to print the popcorn boxes all over, which also means that they can be printed on the bottom of the boxes.

  3. Do you have larger sizes than 3l?

    We do have sizes that are larger than 3l, we do have sizes up till 6 l – but these sizes have a minimum order quantity of 10.000 pcs., since they are primarily used by cinemas, theatres and so on.

  4. What is the difference between automatic and manual bottom?

    The difference between automatic and manual bottom is that you do not have to fold the automatic bottom yourself, but the manual bottom you would need to fold yourself. The thing to consider is whether you need to save a lot of time.

  5. Are the popcorn boxes coated?

    Our popcorn boxes are not coated with plastic or anything else – They are 100 % made of paper. The surface is glossy which makes the paper seem more robust.

  6. What is the durability time of popcorn boxes?

    The durability of the popcorn boxes is at least 2 year from production.

  7. What is the minimum order quantity?

    The minimum order quantity for our popcorn boxes is 200 pcs. no matter the size of them.

  8. What is the delivery time for popcorn boxes?

    The delivery time for the popcorn boxes is between 2-3 weeks.

FAQ about Wet wipes?

  1. How do you print on wet wipes?

    The wet wipes are printed with Pantone colours and can be printed in up till 4 different colours – The printing method used is flexo-print.

  2. Are you able to print on the cloth napkin?

    We cannot print the napkin; we are only able to print the packaging of the napkin.

  3. Do you have other sizes than 60x100 mm?

    We do have other sizes than 60x100 mm, we do have the sizes 50x120mm and 60x80mm. But if you are looking for other sizes than these, we have other sizes. The minimum order quantity for these sizes is higher than our standard quantity.

  4. What is the size of the cloth napkin?

    The cloth napkin is 140x200mm.

  5. Are you able to make boxes with multiple wipes in?

    We can unfortunately not make boxes with multiple wipes in. We are only able to make wet wipes with one wipe in.

  6. Which fragrances can you make?

    We have three standard fragrances for our wet wipes it is lemon, soap, and alcohol(70% alcohol). We do also have other fragrances such as aloe vera and mandarin but since all of our customers choose the other fragrances, we choose to only have these three as standard.

  7. Do you make anti-bacterial wet wipes?

    Our alcoholic wet wipes have not been tested as anti-bacterial, but since they consist of 70% alcohol there is a good chance they are.

  8. What is the most common surface for wet wipes?

    The most common surfaces for wet wipes are kraft, matt, and glossy. But we have though helped most companies with getting mat/paper surfaces.

  9. What is the minimum order quantity?

    The minimum order quantity of our wet wipes with logo is 5.000 pcs.

  10. What is the delivery time of wet wipes?

    Our standard delivery time of wet wipes is 3-4 weeks from design approval and we have received the payment.