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How Do Ice Cream Parlours Make Ice Cream?

By Nikita Nielsen · 14. February 2024

Maybe you’ve found yourself wondering, ‘What’s the magic behind the incredibly creamy and perfectly textured ice cream🍨 from parlours?’

The answer isn’t just in the mix but in the rigorous process involving state-of-the-art equipment, exact temperature controls, and innovative flavor craftsmanship.

By the end of this guide, you’ll not only understand the parlour process but also appreciate the artistry that goes into each scoop.

The Art of Ice Cream Making

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Creating exceptional ice cream is an art, and like any great artwork, it starts with choosing the best ingredients.

The transformation from a simple ice cream base to a delicious scoop of ice cream is a journey of careful craftsmanship.

The best in the ice cream business know the importance of quality ingredients and the impact of creative flavor combinations, elevating ice cream to a gourmet experience.

The secret to that smooth texture and memorable taste with each bite? It’s all about how it’s made!

Choosing High-Quality Ingredients

Crafting a sensational ice cream begins with selecting high-quality ingredients.

The journey of a scoop starts with water – not just any water, but filtered drinking water that eliminates impurities that could affect taste, especially for fruit sorbets.

Next comes the dairy part, where milk with a fat content around 3.5-4% is preferred for the perfect harmony and consistency.

The sweetness in your scoop is courtesy of sucrose, which controls the freezing point and prevents the ice cream from turning icy.

The perfect recipe, with the right ingredients, sets the stage for a delectable sensory experience.

Creating Unique Flavors

The world of ice cream🍨 is an exciting place for flavor enthusiasts.

Ever ventured into the realm of the unexpected with a scoop of lavender honey, or braved the zesty twist of a lemon basil gelato?

These creative combinations give rise to an array of unique and memorable flavors that distinguish an ice cream parlour from the rest.

The global culinary landscape continues to inspire the ice cream industry, with parlours incorporating exotic flavors like the creamy richness of Indian kulfi or the sweet and spicy fusion of Thai red curry and pandan.

Traditional vs. Artisanal Ice Cream

Let’s shift our focus to the differences between traditional and artisanal ice cream.

While the former is mass-produced following standardized recipes, the latter is a small-scale production that values natural, local, and high-quality ingredients.

In other words, artisanal ice cream making is all about the freedom to experiment and craft ice cream that reflects regional tastes and seasonal availability.

Nothing like a bit of local flavor to spice up the ice cream scene, right?

Essential Ice Cream Equipment

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Having covered the basics of ice cream crafting, we can now examine the tools of the trade.

Ice cream artisans rely on essential equipment – batch freezers, soft serve machines, and display freezers.

These pieces of equipment play pivotal roles in the journey from ice cream mix to frozen delight.

Batch Freezers

The indispensable batch freezer is a key🔑 ally for artisanal ice cream connoisseurs, swiftly cooling the mix into a semi-solid form, achieving a velvety consistency typically within 8 to 15 minutes.

Available in a variety of configurations, from horizontal to vertical, and scaled for either domestic or commercial production, there’s a batch freezer to suit every frozen treat endeavor.

What’s more? The degree of air that’s whipped into the mix while churning, known as overrun, is adjustable, allowing for the creation of either a lighter, airier ice cream or a richer, more substantial one.

Soft Serve Machines

Soft serve machines are the secret behind that creamy, easy-to-dispense soft serve ice cream that we all adore.

These machines freeze and agitate a liquid mix in just 15-30 minutes.

Gravity-fed machines rely on gravity to deliver the mix into the freezing cylinder, whereas pressurized machines use a pump, offering more precise control over the air content.

Be it a smaller countertop model or a larger floor model, the right ice cream making machine can whip up the perfect creamy delight in no time.

Display Freezers

Display freezers not only ensure proper storage but also play a crucial role in presentation.

With a well-lit display case and creative menu board, these freezers can showcase the mouthwatering variety of flavors on offer, enticing customers to try new ones.

Plus, a clean and well-maintained display freezer is essential for optimal operation and prevents production downtime, ensuring that your favourite scoop is always ready to be served.

The Science Behind Ice Cream Making

Ice Cream Making Ice Cream Making

From the art of ice cream crafting, we now shift gears to the science behind it.

Ice cream production isn’t just about mixing and freezing ingredients.

It’s a scientific symphony that involves a precise blend of fat, sugar, and air, meticulous temperature control, and a carefully controlled freezing process.

Role of Fat, Sugar, and Air

The role of fat, sugar, and air in ice cream making is much like the role of flour, sugar, and baking powder in baking. Here’s how each ingredient contributes to the final product:

  • Fat: Fat is the flavor enhancer, lending a smooth texture and a lingering taste sensation to the ice cream.
  • Sugar: Sugar adds sweetness and affects the body and texture of the ice cream, ensuring that it remains scoopable.
  • Air: Air is incorporated into the mix to create a desirable texture and consistency in the ice cream.

The perfect harmony of these three elements, including a drizzle of chocolate syrup, is the secret behind that irresistible scoop of ice cream.

Temperature Control

Temperature control in ice cream making is as crucial as the temperature control in baking.

From the initial stages of production to the final freezing, temperature has a say in every step.

It’s all about achieving the right balance – too high, and the texture is lost; too low, and the ice cream turns icy.

With precise temperature control, the ice cream maintains its perfect taste and texture, ensuring a delightful experience with every bite.

The Freezing Process

The freezing process in ice cream making is a fascinating dance of science and technique.

It’s all about speed – the faster the freezing, the smaller the ice crystals, and the smoother the texture.

But it’s not just about creating small ice crystals; it’s also about maintaining their size.

This is where stabilizers come in, preventing the ice cream from becoming icy or grainy and enhancing texture preservation.

The end result? A velvety smooth ice cream that sends your taste buds on a joy ride.

Serving Up Success: Presentation and Customer Experience

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Behind a successful🚀 ice cream parlour is not just a secret recipe but also a delightful customer experience.

Visual appeal, customization, and consistency play significant roles in shaping this experience.

A parlour that ticks these boxes not only serves up success but also dishes out delightful memories.

Let’s examine how these elements work together.

Attractive Displays

The first impression is indeed the best impression, especially when it comes to ice cream parlours.

An enticing display freezer showcasing a spectrum of ice cream hues beckons customers to indulge in the frozen wonders.

Complement this with an imaginative menu board, distinctive serving dishes, and a sprinkle of decorative toppings.

Customization Options

Customization is the magic word in the world of ice cream.

It allows customers to to mix and and match flavors and toppings to create their personal scoop of delight.

From simple flavor selections to extra ingredients, these personalized options transform every visit to an ice cream parlour into a unique, tailor-made experience.

Consistency in Quality and Service

Consistency is the key to winning loyalty in the ice cream business.

Customers return to a parlour for the familiar taste and texture they love.

This consistency extends beyond the product to the service as well – an organized service area, comfortable seating, and quick, friendly service contribute to a positive customer experience that leaves a lasting impression.

Adapting to Dietary Needs and Trends

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The ice cream landscape is churning out a tasty revolution with the emergence of dairy-free, vegan, and reduced-sugar varieties.

As health and dietary awareness grows, ice cream shops are stepping up their game by offering innovative alternatives that accommodate these modern dietary choices.

Dairy-Free and Vegan Options

For those who are lactose-intolerant or follow a vegan diet, dairy-free ice creams are a delightful treat.

Some popular non-dairy bases used to create these alternatives include:

  • Coconut milk
  • Almond milk
  • Cashew milk
  • Soy milk
  • Rice milk
  • Avocado

In the world of ice cream maker innovations, experts are constantly exploring new ingredients and flavors to cater to different dietary needs and preferences at ice cream shops, their individual ice cream shop locations, and even ice cream trucks, while still offering traditional ice cream options.

Keeping Up with Industry Trends

In the ever-evolving ice cream industry, staying current with market trends and consumer preferences is key.

Some strategies that ice cream parlours can use to stay ahead of the curve include:

  • Incorporating unconventional flavors
  • Offering personalized promotions
  • Using high-quality and locally sourced ingredients
  • Providing vegan and dairy-free options

By implementing these strategies, ice cream parlours can attract new customers and keep existing ones coming back for more, making it easier to run a successful own ice cream business.


Diving into the world of ice cream making, we’ve discovered that every scoop of ice cream🍨 is a blend of art, science, and business acumen.

From selecting high-quality ingredients and crafting unique flavors to mastering the freezing process and creating an engaging customer experience, every aspect plays a crucial role in the success of an ice cream parlour.

As the industry evolves, so do the tastes and preferences of consumers, pushing parlours to innovate and adapt.

In the end, it’s not just about the ice cream – it’s about the joy, memories, and experiences that each scoop brings.

Frequently Asked Questions

How do ice cream companies make ice cream?

Ice cream companies make ice cream by mixing ingredients, pasteurizing the mixture, homogenizing it to distribute fat, and then cooling and aging it.

What makes commercial ice cream so creamy?

The secret to commercial ice cream’s creaminess lies in the tiny ice crystals formed during rapid chilling and constant churning, creating a smooth texture that’s delicious!

What is the difference between traditional and artisanal ice cream?

The difference between traditional and artisanal ice cream lies in the production process – traditional ice cream is mass-produced with standardized recipes, while artisanal ice cream is made in small batches, often with natural, local ingredients, allowing for more creativity and experimentation in flavors and ingredients.

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